Create a Full Toll Return for a Despatch Order

Security Note: You need the Allow the user to maintain despatch orders and Allow the user to override tolling details for despatch orders security rights in the Contracts domain security rights group for this activity.

Activity Steps

1. Open the Despatch Order.
2. Select the Contract Term Overrides tab.
3. Check Override Tolling Details.

   If the contract is based on analyte pricing, a Tolling Details node displays as a sub-node of each payable analyte node.

   If the contract is based on product pricing, a Tolling Details node displays as a sub-node of the Override node.

4. Select the required Tolling Details node.
5. Set the Toll Option to Toll Return. With this option, the full payable content of the analyte is debited from the specified toll account owned by the customer. This option is used when returning materials that have previously been tolled to the customer. The invoice line item for the analyte being returned has a zero value; however, there may be charges calculated on the payable content of the tolled analyte.

   Important: Do not specify returns in the Toll Return table with this toll option.

6. Select the Toll Account to credit or debit with invoice-based toll transactions for the payable analyte. Select from the toll accounts defined on the Toll Accounts screen and that match the payable analyte, organisation and district in the despatch order's contract.
7. Click Save.