Get Help with Studio UG

For further information about installing or using Studio UG, check your contract with Datamine to determine whether site-specific documentation was supplied to your site.

Datamine's commitment to customer service provides our customers with access to a skilled and responsive support team. The global customer support team ensures all customer questions and issues are addressed in a timely manner and escalated as required to ensure resolution.

You should always contact Datamine support if you have an issue. Do not contact individual members of Datamine for support because your issue may not be responded to in a timely manner if that person is unavailable.

If you are a licensed Studio UG user and have access to the Internet, you can request support via the:

• Support Portal https://www.dataminesoftware.com/support/

• Datamine Knowledge Base https://datamine.freshdesk.com/en/support/solutions

• Datamine eLearning https://datamine.learnupon.com/

We also welcome feedback about this documentation.