Troubleshoot Mobile App Sync Issues

If changes made in ZYGHT system settings are not reflected in the mobile app, follow these steps:

Activity Steps

1. Update elements in ZYGHT, such as checklists or user assignments, as needed.
2. Wait a few minutes for the system to synchronize changes automatically.
3. If changes are not reflected in the mobile app:
   1. Close the mobile app completely, including background processes.
   2. Reopen the app.
4. If the issue persists:
   1. Clear the app cache.
   2. Log out of the app and log back in.
5. Ensure the mobile app is updated to the latest version available.