Service Invoices
Service Invoicing by Despatch Order
Service invoices are raised when costs or service charges for service or finance are specified in a sales or purchase contract. See Enter Costs for a Set of Contract Terms and Enter a Service Charge for a Set of Contract Terms. Service charges may be invoiced to the buyer (in a sales contract) or the seller (in a purchase contract), or may be invoiced separately. Costs are always invoiced separately.
In this situation, the despatch order creates the link between the despatch and the service or finance contract, via the sales or purchase contract. When creating the service invoice, the despatch order is searched for and the applicable rate is selected.
If the despatch associated with the despatch order has not been loaded (or unloaded, depending on the fulfilment location), the overridden values on the invoice are used as the loaded quantity to create the service invoice.
Service Invoicing by Despatch
Alternatively, a cost or service charge for service (but not finance) can be added to a despatch. See Enter Costs for a Despatch and Enter a Service Charge for a Despatch. Using a service charge links the despatch directly to a service contract. When creating the service invoice, the despatch is searched for and the applicable rate is selected.
Service Invoice Inclusions
Any rate detail line item from the applicable service or finance rate can be included in the service invoice. Dynamic invoice line items can also be added on the invoice preview.
Journal Entries for Service Invoices
Creation of journal entries requires a chart of accounts to be configured for the Service Invoice document type. See Charts of Accounts.
