Alerts
Alerts are pop-up messages that inform you that an action is required for a MineMarket object. Alerts pop up from the system tray task bar. When the alert window displays, you can ignore, dismiss or click the link on the alert pop-up to display the MineMarket screen requiring action.
Alerts are triggered whenever the SQL query runs and returns records from the MineMarket database. Alerts can be configured to send the alert details via email.
System-Managed Alerts
In addition to alerts configured by users, MineMarket can create and maintain system-managed alerts in the Alert Editor.
In MineMarket 5.6.2+, the MineMarket License Expiration alert is automatically created when the licence is nearing expiry. MineMarket uses the existing alert notification mechanism and manages a single alert definition.
The MineMarket License Expiration alert runs once per day when the licence expiry date is within 30 to 7 days, then every 6 hours within 7 days of expiry. If the alert is deleted or modified while it is still required, MineMarket recreates it or restores its settings the next time MineMarket starts. When the licence is renewed, MineMarket automatically removes the alert.
Key Identity Data Fields
If an alert is triggered, an alert record is made with a key based on the key identity data fields. You can select which field names returned from the SQL query are the key identity data fields.
Example 1: An alert SQL query returns the following data.
|
VesselID |
DespatchID |
|---|---|
|
Morning Star |
Despatch-0001 |
|
Southern Sun |
Despatch-0002 |
|
Morning Star |
Despatch-0003 |
If you check only DespatchID, three alert instances are triggered. However, if you check only VesselID, only two alert instances are triggered. If the alert needs to consider despatches for which the vessel is changed, you must check both fields.
Example 2: Another alert SQL query returns the following data.
|
Contact |
Country |
|---|---|
|
Andrea |
AU |
|
Sam |
AU |
|
Andrea |
ID |
If you check either Contact or Country, only two alert instances are triggered. You need to check both fields to trigger all three alert instances.
