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Error Message
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Cause/Description
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Action Required
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A duplicate name was encountered, please provide unique names
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Attempting to give two solutions the same name.
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Provide a unique name for each solution to aid identification.
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A matching product or component already exists in this solution
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License Services only allows a single instance of any licensed entity to be added to a solution.
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Prohibited action.
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Demo licenses cannot be checked out
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Demo licenses can only exist on a local computer.
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Prohibited action.
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Demonstration and evaluation licenses cannot be moved
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Demonstration and Evaluation license types cannot be added to a solution.
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Forbidden action. |
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Demonstration and evaluation licenses cannot be removed
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Demonstration and Evaluation license types cannot be removed.
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Not allowed.
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Evaluation licenses cannot be checked out
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The Evaluation license type can only be used on a local computer.
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Not allowed.
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Failed while getting information from the product registrar
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The installation has become corrupted.
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Repair, reinstall or upgrade License Services.
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General error
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Unexpected data encountered
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Invalid or missing data messages.
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Expiry date expected
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Dongle number from expected
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Dongle number to expected
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HD serial number from expected
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HD serial number to expected
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Invalid product code
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Invalid dongle number
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Invalid HD serial number
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Invalid number of licenses
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Invalid license type
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Internal memory allocation failure
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Insufficient memory available.
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Reboot the computer. If this fails, turn on logging to capture information regarding the problem.
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Key expired
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Administration key has expired.
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Key invalid
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Key does not conform to the requirements of License Services.
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Check that you have copied the key correctly, without including spaces or carriage returns.
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License dongle or hard disk serial number validation failed
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No dongle or an incorrect dongle attached, or wrong hard disk serial number detected.
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Install the correct dongle, or ensure that the license is installed on the computer with the specified hard disk.
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License locked by another user
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License is locked over the network. The license is now locked by another user.
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Unlock/checked in licenses.
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License Services failed to startup. Check the log file for details
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Installation corrupted.
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Turn on logging to help troubleshoot the problem.
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License Services found one or more duplicate or invalid keys in the database. These keys have been removed. You may need to reapply license permissions.
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One or more locally-installed keys has been detected as invalid or non-compliant during a service restart or License Services installation.
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Contact Datamine.
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License Services has halted due to a system error.
Error code:
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The error code takes the form C00X where the value of X means:
1 = Corrupt (or missing) license file
2 = Corrupt registry
4 = System date changed.
The values are additive so an error "C005" would refer to a corrupt or missing license file and a changed system date.
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Contact Datamine.
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License Services shutting down
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May occur when trying to start License Services when it is closing down.
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Wait until it has closed before starting it.
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Local machine requires an upgrade to a Department or Enterprise server. A Desktop server can only have one license per product or component. Upgrade your server level using a server license key, or alternatively delete multiple licenses for each product or component.
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Unless you have a network license server key, you cannot register more than one license for any single licensable entity.
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Register a network license server key, or delete the existing key.
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No licenses found with the bind ID specified in this license key
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The key you are attempting to register binds it to another license UID, which does not exist on this system.
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Apply the key on the system which has the specified UID, or specify the correct UID.
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Nothing to do
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May occur if an action is repeated by accident, such as registering a key.
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For information only - click OK.
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Operation can not be performed while the solution is locked
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Cannot either add a license to a locked solution or a locked license to an unlocked solution.
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Unlock whichever is locked and try again.
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The license was not found on the server and has now been removed from the local system
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This may occur if an attempt is made to check-in a license to a server from which the license has been deleted.
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The license will be removed from the client computer. Reinstall the license on the server to reactivate it.
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The lock currently on the license cannot be transferred to the server. Shut down the relevant application and try again
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This may be seen if an attempt is made to check-in a license whilst it is in use.
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Close down the software before checking in its license.
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There are licenses using this maintenance key. You need to delete all these licenses before removing this key
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Will occur when trying to delete a maintenance key where the maintenance applies to a component in use.
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Close down all programs to which the maintenance applies.
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Unspecified error, error code: xxxx
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Unidentified problem.
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Contact Datamine to help identify it.
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Error Message
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Cause/Description
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Action Required (if any)
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Cannot remove a license from a solution
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May occur if a scripted instruction attempts to remove a license from a bound solution.
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Prohibited action.
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Cannot move a license to a bound license
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May occur if a scripted action attempts to move a license to a bound solution.
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Forbidden action.
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Checked out licenses cannot be deleted
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A scripted instruction has tried to delete a license which has been checked out.
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Prohibited action.
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Evaluation licenses cannot be deleted
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A script has tried to delete an evaluation license.
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Prohibited action.
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Fuzzy licenses cannot be checked out
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A script has attempted to check-out a Fuzzy license.
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Prohibited action.
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License already checked out
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Attempting to use or check-out a license which is already checked-out.
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Prohibited action.
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License checked out by another user
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Trying to use a license checked-out to another user.
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Prohibited action.
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License is not in a solution
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Trying to remove a license from a solution, when it is not in the solution.
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Prohibited action.
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License not checked out
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Attempting to check-in a license which is not checked-out.
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Prohibited action.
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License not locked
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Trying to unlock a license which is not locked.
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Prohibited action.
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Licenses bound by license key can not be moved
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Script attempting to move a license to a bound solution.
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Forbidden action.
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Licenses bound by license key can not be removed
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Script attempting to remove a license from a bound solution.
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Forbidden action.
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Locked licenses cannot be deleted
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Script trying to delete a locked license.
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Forbidden action.
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Maintenance key already installed
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Trying to install a maintenance key which has already been applied.
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Forbidden action.
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Maintenance key not installed
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Script trying to uninstall a maintenance key which has not been installed.
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Forbidden action.
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Server licenses cannot be checked out
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Trying to check-out a network server key.
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Forbidden action.
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Solution management not enabled. A license is required to perform solution management.
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Trying to perform a solution-management activity without the necessary authorization.
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Register a solution management key.
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Solution not found
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Cannot find the required solution.
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The date specified exceeds the server's maximum checkout period
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Trying to check-out a license for a period greater than that permitted by the custom setting on the server.
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Try a shorter period.
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The date specified is out of range
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Trying to check-out a license for a period greater than that permitted by the program.
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Try a shorter period.
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