Manage your Account

You can update your display name and you can choose to delete your account.

Your email address is read-only. A change of corporate email address should be notified to your local Datamine Support representative so our records can be updated. After that is done, you will need to Sign up for the Customer Portal again with your new email address.

To update your display name:

  1. Click your name in the top-right corner of the Customer Portal.
  2. Select Your Account from the menu.
  3. Update the following fields as required:
    • FIRST NAME—Your given name.
    • SURNAME—Your last or family name.
    • TITLE—Select from the list of salutations.
    • ROLE—Your job title.
  4. Click Save changes.

To change your password:

  1. Log out of the Customer Portal.
  2. Click the Forgot your password? link on the login screen.
  3. Follow the instructions in the email.

To delete your account:

  1. Click your name in the top-right corner of the Customer Portal.
  2. Select Your Account from the menu.
  3. Click the Delete your account link.
  4. Check your email application for a verification email and click the link in the email.

    You may need to check your junk email folder or your email scanning service, if you use one.

    Warning: Deleting your account removes all of your data from the Customer Portal. This action cannot be undone.