Reject data for an authorisation process

Activity Steps

  1. Complete the steps to Review data for an authorisation process.

    Note: A warning displays if items are still pending processing in the calculation queue or by the JKMetAccount balance engine. Click Reload to refresh the screen and make sure all pending calculations and/or balances have cleared before you reject data.

  2. In the Approve section:
    1. Enter a Comment.
    2. Click Reject.

      The Approve screen closes and you return to the Authorise screen.

Note: A rejected business process remains in the stage at which it was rejected. If dependencies are configured, the rejected business process may 'block' related or dependent processes. See Troubleshoot a blocked data authorisation process.

Datamine recommends that if you reject a business process, you communicate (outside of the application) with the users responsible for correcting the rejected data. Once the data is fixed, the authorisation process can be progressed.

Depending on the stage at which the process was rejected, one of the following may apply:

  • The user who rejected the process can review the changes and approve the data.
  • The process can be reset and go through all authorisation levels again. See Reset a data authorisation process.