Delete an Account

To delete your own account, see Manage your Account.

If you have the Site Administrator role, you can delete the Customer Portal accounts of other users in your site. For example, this may be needed when someone leaves your company.

Important: Deleting an account is permanent. An alternative is to deactivate an account. See Manage Account Activation.

To delete another user's account in your site:

1. Log into the Customer Portal as a Site Administrator. See Account Roles.
2. Click your name in the top-right corner of the Customer Portal and select Site Settings from the menu.

   The Users tab displays by default.

3. To limit the list of users, enter all or part of a NAME or EMAIL address and click Apply filters.
4. Click the ellipsis (...) for the user's account and select Delete User from the menu.
5. Confirm the deletion.