Workstation Configured as a License Server Troubleshooting licensing problems in this environment

Workstation Configured as a License Server

A workstation with the role of License Server - it has a dongle attached, and runsLicense Manager. This enables installed licenses to be visible to other networked computers running License Services. Networked computers must be configured to view licenses on the License Server.

The majority of licensing problems in this type of environment are caused by the configuration of firewalls, or anti-Virus software which interferes with the communication over the network between computers. Refer to the following information for troubleshooting  licensing problems in this environment.

 

License Server Troubleshooting Guides

• License not Displayed

• Dongle Number not Visible on the License Server

• Locked Licenses after Network Outage

• Locked Licences after Renaming a License Server

• Renaming a License Server

• Incorrect Maintenance Expiry Date

 

Client Computer Troubleshooting Guides

• Troubleshooting Network Connectivity

• A Server-based License can be Locked, but not Checked-out

• License Services 'Freezing' when Registering a License Key

 

Common Error Messages

• No Licenses Found

• No Licenses Available

• License Now Invalid

• Upgrade to a Network License Server

• License Services has Halted due to a System Error

• Server Not Responding

 

Error Message Guide

• Error Messages Table